{"id":89280,"date":"2026-03-10T12:02:29","date_gmt":"2026-03-10T12:02:29","guid":{"rendered":"https:\/\/sharkclicks.com\/?page_id=89280"},"modified":"2026-03-10T12:14:19","modified_gmt":"2026-03-10T12:14:19","slug":"exchange-refund-policy","status":"publish","type":"page","link":"https:\/\/sharkclicks.com\/en\/exchange-refund-policy\/","title":{"rendered":"Exchange &#038; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"89280\" class=\"elementor elementor-89280\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c0989e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9c0989e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da8afa5\" data-id=\"da8afa5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-678fb04 elementor-widget elementor-widget-template\" data-id=\"678fb04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"85113\" class=\"elementor elementor-85113\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52fd32db elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"52fd32db\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73c19a1f\" data-id=\"73c19a1f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ff8073 elementor-widget elementor-widget-spacer\" data-id=\"1ff8073\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-43b41fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"43b41fb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f1137e\" data-id=\"4f1137e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b919196 elementor-widget elementor-widget-heading\" data-id=\"b919196\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange &#038; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1b3dac6 e-flex e-con-boxed e-con e-parent\" data-id=\"1b3dac6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8ba3b58 e-con-full e-flex e-con e-child\" data-id=\"8ba3b58\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f7041f elementor-widget elementor-widget-heading\" data-id=\"6f7041f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8398a5 elementor-widget elementor-widget-text-editor\" data-id=\"c8398a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAt Shark Clicks, we are committed to delivering high-quality digital and software services tailored to our clients\u2019 needs. This policy outlines the terms and conditions related to service exchanges, cancellations, and refunds.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17eb796 e-con-full e-flex e-con e-child\" data-id=\"17eb796\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21f4ebf elementor-widget elementor-widget-heading\" data-id=\"21f4ebf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Nature of Our Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e6b643 elementor-widget elementor-widget-text-editor\" data-id=\"2e6b643\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tShark Clicks provides digital services including, but not limited to:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c83977e elementor-widget elementor-widget-text-editor\" data-id=\"c83977e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Website design and development<\/li><li>Mobile application development<\/li><li>Payment gateway integrations<\/li><li>Hosting and cloud solutions<\/li><li>E-commerce solutions<\/li><li>ERP and CRM systems<\/li><li>WhatsApp Business API services<\/li><li>Technical consulting<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1d9f2f elementor-widget elementor-widget-text-editor\" data-id=\"a1d9f2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Due to the digital and customized nature of these services, refund and exchange policies may differ from those applicable to physical products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f94028 e-con-full e-flex e-con e-child\" data-id=\"1f94028\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57697b1 elementor-widget elementor-widget-heading\" data-id=\"57697b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Refund Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00c2ea9 elementor-widget elementor-widget-text-editor\" data-id=\"00c2ea9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In general, payments are non-refundable once the service has started or the subscription has been activated.<\/p><p>This is because<\/p><ul><li>Services are developed or configured specifically for each client<\/li><li>Technical and development resources are allocated once a project begins<\/li><li>Digital services may be activated immediately after payment<\/li><\/ul><p>However, refund requests may be considered in the following cases:<\/p><ul><li>A technical issue from our side prevents the service from being delivered as agreed<\/li><li>The agreed service cannot be completed due to technical limitations<\/li><li>Duplicate payments or accidental charges<\/li><\/ul><p>All refund requests are reviewed individually by our team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8901165 e-con-full e-flex e-con e-child\" data-id=\"8901165\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aebb0c elementor-widget elementor-widget-heading\" data-id=\"4aebb0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Service Exchange or Modification<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c26733 elementor-widget elementor-widget-text-editor\" data-id=\"5c26733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If a client wishes to modify or exchange a service:<\/p><ul><li>Requests must be submitted before the project execution begins<\/li><li>Service scope adjustments can be made upon mutual agreement<\/li><li>Price differences may apply depending on the new service requested<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa85285 e-con-full e-flex e-con e-child\" data-id=\"aa85285\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f0789f elementor-widget elementor-widget-heading\" data-id=\"6f0789f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Subscription Cancellation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cde673 elementor-widget elementor-widget-text-editor\" data-id=\"5cde673\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For subscription-based services such as:<\/p><ul><li>Hosting services<\/li><li>Messaging platforms (e.g., WhatsApp Business API)<\/li><li>SaaS platforms<\/li><\/ul><p>Clients may request cancellation before the next billing cycle.<\/p><p>Please note:<\/p><ul><li>The subscription will remain active until the end of the current billing period<\/li><li>Refunds are not issued for unused portions of a billing cycle<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e8d80a e-con-full e-flex e-con e-child\" data-id=\"2e8d80a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2a4c98 elementor-widget elementor-widget-heading\" data-id=\"a2a4c98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Refund Request Process<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9072fa3 elementor-widget elementor-widget-text-editor\" data-id=\"9072fa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To submit a refund or service review request, please contact us at:<br \/>\ud83d\udce7 <a href=\"mailto:info@sharkclicks.com\">info@sharkclicks.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-376e3a0 elementor-widget elementor-widget-text-editor\" data-id=\"376e3a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your request should include:<\/p><ul><li>Client name<\/li><li>Invoice or order number<\/li><li>Description of the issue<\/li><li>Reason for the refund request<\/li><\/ul><p>Requests are typically reviewed within 3\u20137 business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cd85d3 e-con-full e-flex e-con e-child\" data-id=\"3cd85d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e1acd0 elementor-widget elementor-widget-heading\" data-id=\"8e1acd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Policy Updates<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a90a2e3 elementor-widget elementor-widget-text-editor\" data-id=\"a90a2e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tShark Clicks reserves the right to modify or update this Exchange &#038; Refund Policy at any time.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad869a0 e-con-full e-flex e-con e-child\" data-id=\"ad869a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e73f50 elementor-widget elementor-widget-heading\" data-id=\"2e73f50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Contact Information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd8936f elementor-widget elementor-widget-text-editor\" data-id=\"fd8936f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf you have any questions regarding this policy, please contact us:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd599e elementor-widget elementor-widget-text-editor\" data-id=\"6dd599e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\ud83d\udce7 <a href=\"mailto:info@sharkclicks.com\">info@sharkclicks.com<\/a><br \/>\ud83c\udf10 <a href=\"\/\">sharkclicks.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction At Shark Clicks, we are committed to delivering high-quality digital and software services tailored to our clients\u2019 needs. This policy outlines the terms and conditions related to service exchanges, cancellations, and refunds. 1. Nature of Our Services Shark Clicks provides digital services including, but not limited to: Website design and development Mobile application development&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-89280","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Exchange &amp; Refund Policy Introduction At Shark Clicks, we are committed to delivering high-quality digital and software services tailored to our clients\u2019 needs. This policy outlines the terms and conditions related to service exchanges, cancellations, and refunds. 1. 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This policy outlines the terms and conditions related to service exchanges, cancellations, and refunds. 1. Nature of Our Services Shark Clicks provides digital services including, but not limited to: Website design and","og:url":"https:\/\/sharkclicks.com\/en\/exchange-refund-policy\/","article:published_time":"2026-03-10T12:02:29+00:00","article:modified_time":"2026-03-10T12:14:19+00:00","twitter:card":"summary_large_image","twitter:title":"Exchange &amp; Refund Policy - SharkClicks","twitter:description":"Exchange &amp; Refund Policy Introduction At Shark Clicks, we are committed to delivering high-quality digital and software services tailored to our clients\u2019 needs. This policy outlines the terms and conditions related to service exchanges, cancellations, and refunds. 1. 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